Watermill Training provides a range of management development courses. These are for people new to management across all sectors. For those with management experience there is a choice of more advanced courses.
Supervisory Skills
This workshop introduces staff to the concepts of supervision, identifies the functions likely to be performed by a supervisor and examines the skills needed in the role. Participants will also have the opportunity to consider their own strengths and areas for development as potential managers. [more… ]
Strategic Management
This workshop focuses on how to manage strategically. It examines the difference between strategic management and operational management, the key phases of a strategic plan and how to involve your team in the process. [more… ]
Recruitment and Selection
This workshop helps make recruitment and selection more ‘scientific’ and less ‘guesswork’. It provides an explanation of the important tools of where and how to advertise, the job description and person specification, and the interview process. [more… ]
Project Management
This workshop deals with the information required to run a project. It covers the diverse range of tasks that must be carried out by a project manager. It provides participants with knowledge and understanding of the proven principles and techniques in this field and helps them to become more efficient in the role of project manager. [more… ]
Performance and Motivational Management
This workshop introduces delegates to current performance management best practice. It assesses successful approaches to team leadership, how to communicate and motivate your team to realise their full potential, and how to deal successfully with performance issues. [more… ]
Managing Change
This workshop explains how to manage change effectively. It will help participants to communicate convincingly, explaining what is needed and why, by following easily understandable principles. [more… ]
Management Skills
This workshop focuses on successful approaches to team leadership, how to communicate with your team and how to motivate them to realise their full potential. [more… ]
Handling Appraisals
This workshop focuses on how to appraise people effectively. It looks at how to prepare for appraisals, how to set meaningful objectives for your team and motivate them, how to give feedback, both positive and negative, and how to deal with poor performance. [more… ]
Developing Staff
This workshop is for participants who wish to develop their staff more efficiently. It covers the assessment of staff development needs and how to meet those needs. Participants will be introduced to a successful method of delegation and coaching, as well as the methodology of coaching. [more… ]
Dealing with Different Personalities
This workshop looks at participants’ personal/management style in a confidential, non- threatening manner, which helps target areas for self-improvement. Participants discuss and work through six critical steps for dealing with poor staff performance. The session goes on to identify 12 common, ‘difficult’ personality types and provides strategies on how to deal with them successfully. [more… ]
Negotiating Skills
This workshop is designed for people who wish to improve their negotiation skills. It will help you to avoid negotiation ‘pitfalls’, provide a menu of negotiation tactics for you to consider, and give a fascinating insight to personality types and how to deal with them. [more...]
Dealing with Capability and Disciplinary Issues
This workshop is aimed at participants who have direct responsibility for managing the performance and conduct of their staff. The course covers the methodology of dealing with these sensitive issues in an equitable, and legal, manner. Reference is made to performance management systems and techniques. A template will be provided for dealing with poor performance properly. [more… ]