Overview
This workshop is designed for people who wish to improve their negotiation skills. It will help you to avoid negotiation ‘pitfalls’, provide a menu of negotiation tactics for you to consider, and give a fascinating insight to personality types and how to deal with them.
Level
This course is designed for anyone who needs to improve their negotiation skills. The style is participative and case studies are used to illustrate points made.
Content
• Improve the effectiveness of interactions
• Appreciate the importance of body language
• Understand how to build rapport
• Appreciate the principles and stages of negotiation
• Know how to set negotiation objectives
• Understand how to manage time and information
• Appreciate the tactics and counter tactics of negotiating
• Understand personality types and how to deal with them
Outcomes
Delegates who complete this course will understand how to negotiate effectively. They will start to feel more in control of important negotiations and know how to counter some of the negotiation tactics which may be used against them.
Maximum number of delegates: 12
Delivery: One day workshop - also available as an accelerated day