Writing Contact Reports

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Courses - Personal Skills Courses
Book Training

Overview

This workshop will give participants an understanding of the purpose of meetings and enable them to take concise notes that will form an accurate record of a meeting.

Level

This course is designed for anyone who has to take factual records of meetings or anyone wishing to develop their note taking skills. The style is participative and case studies are used to illustrate points made.

Content

  • Types of meetings
  • Types of minutes
  • Writing styles
  • What to avoid
  • Agenda layout
  • How the chair and note taker should work together
  • Taking notes, sorting information and clarifying
  • Active listening
  • Note-taking practise

Outcomes

Delegates who complete this course will be able to take accurate, concise records of meetings.

Maximum number of delegates: 12
Delivery: Half-day workshop Book Training